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Eppie's Editorial
This month's feature article continues with Corey Rudl's advice on Keeping Customers coming back to your site. The article will be completed in December's issue. If any of Corey's suggestions peek your interest (from October's issue or this one), give us a call. We want to make your site a success and are willing to help in anywat we can. Most of Corey's suggesions will not involve additional fees to implement, so you have nothing to loose and everything to gain by using them.
I've also included a Great Little Article in the "Tips and Facts" section as a great reminder of Gratitude. Other Features this month include our findings on Pay-Per-Click Search Engines and how to use PDF Files in your website.
We hope you enjoy the articles
Sincerely,
Eppie Adams
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Behind the Scenes
Haven't heard from us in a while? During November, we want to know how you're doing. We'll be calling to get your thoughts on your site, how we can be of greater service, and to discuss your plans (for your website) for the upcoming year. We don't mind being bombarded with questions or requests, so don't hesitate to ask and inform.
Also, we will be in Nebraska the last week of November. If you wish to meet personally with us to discuss your site, take new photos, give us material, etc, please let us know. We'll be happy to meet with you. Please call toll free at 888-891-1174 before November 20th, so we can schedule a meeting with you.
We will also be continuing to submit your sites to on-line directories (both local and topic specific) during November. As we go through this process, we will automatically submit your site to any free directory which will benefit your site. We will also compile a list of fee-based directories for your consideration for submission. Our ultimate objective is to broaden your site's exposure on the Internet.
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New Services
Interested in promoting your site through Pay-Per-Click Search Engines?
Read our "Research and Development" section for information concerning PPC Search Engines. The full article can be downloaded as a PDF file into your files.
Then contact us. We'll help you devise a plan to utilize Pay-Per-Click Search Engines to benefit your site. The Consulting and Research fee is free of Service through January 31, 2003. Therafter, our hourly rate of $25/hour will apply after the first hour.
What A Site!
www.greatsmiles.com
What is an Air Abrasion? Visit
www.greatsmiles.com. Owned by David Kloss of San Carlos, California, Great Smiles is not your average dental site. Learn about various dental techniques and browse the "before and after" section. Learn what modern dentistry can do for you to turn your smile into a GREAT SMILE!
CEWebsites also want to extend a warm welcom to our newest client: www.bulletkeychains.com
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Feature Article
Keep Your Customers Coming Back!
by Corey Rudel
(Continued From October's In-Site Issue)
What's even more important than driving qualified prospects to your web site? Keeping them there once they've arrived.
The information I'm about to share with you will show you how to USE CONTENT TO TURN VISITORS INTO SHOPPERS...and shoppers into repeat buyers.
3. GET YOUR VISITORS INVOLOVED
It's a proven fact that the more your visitors interact with your web site, the more comfortable they become. And the more comfortable they become, the more likely they are to make purchases. Here are 3 tried-and-true ways to get your visitors to interact with your site:
- SET UP AN ONLINE SUGGESTION BOX:
This is a great way to get your customers involved with your products or services. Let them suggest products they'd like to see featured, recommend ways to improve your product, or tell you what they think of your merchandise.
- RUN A CONTEST:
Ask your customers to submit a short blurb about why they love your product, and offer a cash or merchandise prize to the weekly or monthly winners. Not only will you be getting your customers involved, you'll be collecting testimonials to post on your site.
- CONDUCT AN ONLINE SURVEY:
They'll be able to voice their opinion about your business, and you'll learn a lot about what they like (and don't like) about your products or service.
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4. CHECK "ALL" OF YOUR CONTENT
Remember, when we talk about content, we're not just talking about text on your site. We're talking about every single word, image, link, logo, and e-mail address.
One of the most important things you can do to keep your site current (and drive sales) is to ROTATE YOUR FEATURES AND SPECIALS. Is your best-selling product featured prominently on your site? If not, visitors won't find what they came for...and that's costing you profits!
Always keep your catalog up-to-date. Nothing will drive customers away faster than receiving an e-mail from your company saying that the product they ordered yesterday is no longer available. It never ceases to amaze me how often I come across sites with outdated, unavailable products still posted online.
Check all of your links. Every last one of them. Even that one at the very bottom that links to your privacy policy. If the link through to your "Satisfied Customers" page isn't working, how comfortable is a customer going to be entering their credit card number?
And while you're at it, make sure that anything labeled "Coming Soon" will be actually coming soon. If it's not going to be ready within a week, take it down.
I'd also recommend going through your web site on a computer other than your own. It's amazing what you'll learn. That image that looks so great on your computer may actually be broken when viewed on someone else's!
The idea is to MAKE YOUR VISITORS COMFORTABLE enough to make a purchase from you. There is a direct correlation between how comfortable people are and how likely they are to make a purchase. And a web site where everything works is a comfortable place to be.
...To Be Continued (December Issue)
Call us if you want to implement any of the above suggestions.
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Tips & Facts
Seven Wonders of the World
A group of students were asked to list what they thought were the
current Seven Wonders of the World. Though there was some disagreement, the following got the most votes:
- Egypt's Great Pyramids
- Taj Mahal
- Hoover Dam
- Panama Canal
- Empire State Building
- St. Peter's Basilica
- China's Great Wall
While gathering the votes, the teacher noted that one quiet student hadn't turned in her paper yet. So she asked the girl if she was having trouble with her list. The girl replied, "Yes, a little. I couldn't quite make up my mind because there were so many."
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The teacher said, "Well, tell us what you have, and maybe we can
help." The girl hesitated, then read, "I think the Seven Wonders of the World are:
- to touch
- to taste
- to see
- to hear
She hesitated a little, and then added,
- to feel
- to laugh
- and to love
The room was so full of silence you could have heard a pin drop. Those things we overlook as simple and "ordinary" are truly wondrous. A gentle reminder that the most precious things in life cannot be bought nor are they made with human hands.
Have a wonderful day...count your blessings
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Research and
Development
Finally, it's arrived! Our Research on Pay-Per-Click Search Engines is here. The following is just a brief overview of Pay-Per-Click Search Engines, the complete article can be downloaded as a PDF File at the end of this section.
In our Research of Pay-Per-Click Search Engines, we reviewed Overture and Google AdWords.
As a little background, Google AdWords Select is the pay-per-click side of the search engine giant, Google. An ad placed with Google AdWords Select shows up in a colored box on the right side of the Google search results page, combining free (editorial) content with paid advertising.
Here’s a quick overview of how Google AdWords Select compares to other competing sites in the industry, specifically, Overture, and how you can use pay-per-click search engines to your benefit.
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DESCRIPTION
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OVERTURE
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GOOGLE
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START-UP FEE
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$50 Deposit (applied to monthly click-throughs)
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$5 non-refundable fee (not applied to monthly click-throughs)
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MONTHLY FEES
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Minimum of $20 in click-throughs
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No monthly minimum
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MINIMUM BID
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5 cents
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5 cents (but not the case for all keywords
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DETERMINING BID
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View Bids determines the maximum bid for keyword
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Traffic Estimator Tool test different bid amounts for placement
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KEEPING BID COSTS LOW
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Auto Bidding Tool keeps your bid 1 cent ahead of competition
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AdWords Discounter keeps your bid 1 cent ahead of competition
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PARTNERS
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Yahoo!, Ask Jeeves, InfoSpace, MSN, AltaVista, Netscape
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America Online, Earthlink, Sympatico/Lycos
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LISTING POSITION
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The more you pay the higher your listing
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Ranking determined by payment (amount of bid) and popularity (# of click-throughs)
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CHOOSING KEYWORDS
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Search Term Suggestion Tool 99 related terms, PLUS how many times each term has been searched in the past 30 days
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AdWords Keyword Suggestion Tool
lists synonyms and similar phrases for the keyword entered
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Click Here for the complete article on Pay-Per-Click Search Engines
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